FAQ

We are dedicated to providing exceptional quality and customer service at all times. We value your business and recognise the importance of all your needs and any concerns you may have. We hope you find information on our website helpful. 

Do you supply discounted full rolls?

Yes, Adhesive rolls are generally 50meters or 50 yards in length depending on the brand, Heat transfer vinyl is 25 meters or 30 meters. Contact us via our website contact form to find out more.

Do your prices include GST?
Yes, all prices on our website already include GST.

Do you post as continuous length?

Metre lengths are packed as one length unless between our larger roll batches or if its the last of the stock. Eg. 10 Meters is usually sent as one length, not 10 individual rolls

Do you deliver to anywhere in Australia?
Yes, we deliver anywhere in Australia via tracked shipping with Australia post. Shipping is based on weight and starts from $8.99. There is no need to enter your address to see the shipping cost, it is visible automatically in the cart. Both standard and express options are available at checkout. Once your order is on its way, you will be provided with a tracking number so you can follow its progress.

We also offer Free EXPRESS shipping to anywhere in Australia for all overs $150+.

What will vinyl stick to?
The beauty of adhesive vinyl is it sticks to almost all smooth surfaces as long as they are clean and dry. Plastic, glass, car windows, wood (with a smooth clean finish), tiles, walls, blackboards, acrylics, cardstock etc are all perfect examples.

What is the best way to apply adhesive vinyl?
The most important thing is to make sure the surface you’re applying to is clean and dry. We can’t stress enough how important this is. Use an alcohol based cleaner (isopropyl alcohol) for best results. Please also take care not to touch the area with your fingers, the oil from your hands can hinder results. For maximum adhesion is usually reached within 12-48hours.

What is the difference between permanent and removable vinyl?
Permanent adhesive vinyl (often referred to as outdoor vinyl) is perfect for outdoor signs, car decals, mugs or decor. Permanent vinyl can be removed, but it may do damage to more delicate surfaces such as walls or paint.

Removable vinyl (often referred to as indoor vinyl) is perfect for delicate surfaces such as wall decals or for any time you want a temporary application. Removable vinyl often has a matte finish.