We are dedicated to providing exceptional quality and customer service at all times. We value your business and recognise the importance of all your needs and any concerns you may have. We hope you find information on our website helpful.
Do your prices include GST?
Yes, all prices on our website already include GST.
Do you offer local pick up?
Yes! Local pick up is available from our second business (Ascot Radiator Service) located on Oats Street in Carlisle, WA. Order and payment is to be placed through our website so we can get your order ready prior to pick up. Please allow 24hours for us to get your order ready.
***Please note *** we are NOT a retail storefront and as of such do not currently take walk-in orders. All orders need to be placed on our website ahead of time. We do however have colour swatches available for purchase on our website so you can view the full range.
Our pick up business hours are:
Mon – Fri: 9am-5pm.
Sat, Sun and Public holidays: Closed.
Do you deliver to anywhere in Australia?
Yes, we deliver anywhere in Australia via tracked shipping with Australia post. Shipping is based on weight and starts from $6.45. There is no need to enter your address to see the shipping cost, it is visible automatically in the cart. Both standard and express options are available at checkout. Once your order is on its way, you will be provided with a tracking number so you can follow its progress.
We also offer free shipping to anywhere in Australia for all overs $150+.
How long will it take for my order to arrive?
For local pick up:
All orders received before 6pm AWST will be ready for pick up the following business day, however please wait for you “Ready for Pick Up” email before collection.
We aim to dispatch within 24 hours of receiving your order. We use Australia post for delivery which is subject to their delivery times. However, we usually find most orders are received within 2-10 business days. If you require express postage please select this option at the checkout for an additional cost.
What will vinyl stick to?
The beauty of adhesive vinyl is it sticks to almost all smooth surfaces as long as they are clean and dry. Plastic, glass, car windows, wood (with a smooth clean finish), tiles, walls, blackboards, acrylics, cardstock etc are all perfect examples.
What is the best way to apply adhesive vinyl?
The most important thing is to make sure the surface you’re applying to is clean and dry. We can’t stress enough how important this is. Use an alcohol based cleaner (isopropyl alcohol) for best results. Please also take care not to touch the area with your fingers, the oil from your hands can hinder results. For maximum adhesion is usually reached within 12-48hours.
What is the difference between permanent and removable vinyl?
Permanent adhesive vinyl (often referred to as outdoor vinyl) is perfect for outdoor signs, car decals, mugs or decor. Most permanent vinyls have a glossy finish. Permanent vinyl can be removed, but it may do damage to more delicate surfaces such as walls or paint.
Removable vinyl (often referred to as indoor vinyl) is perfect for delicate surfaces such as wall decals or for any time you want a temporary application. Removable vinyl often has a matte finish.