Order changes

Once your order has been placed we pack your order as soon as possible to ensure you receive your order promptly. We do try to accommodate changes, but if your order has already been packed we cannot make any alterations at that stage. Please contact us asap via our contact page if you have any questions or change requests.

 

Order Cancellations

If you need to cancel your order please contact us as soon as possible to check its status. If the order is yet to be packed, a full refund including shipping costs if applicable will be provided. If in the event your order has already been packed we cannot cancel at this stage. 

Please note: We are located in Carlisle, Perth Western Australia. Please take care when selecting local pick up by mistake to avoid a delay in your order being sent. If local pick up is selected by mistake an invoice for shipping will be sent. Order cancellations may incur a fee to cover cost occurred to us via the payment gateway.   

 

Returns Policy

If you have a change of mind, please contact us via the contact form. We accept returns for change of mind at the buyer’s expense.  Items must be returned in person or via tracked postage and in the same condition as when they left. If returning via postage a receipt of postage confirming the tracking number must be kept by the buyer. Once we have received the return we will assess the item/items and provide a full refund for products only.